Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data on our mobile app development platform.
Information We Collect
When you engage with SwordFlowPlus, we collect various types of information to provide you with our mobile app development learning services and improve your educational experience.
Personal Information
- Full name and contact details including email address and phone number
- Educational background and professional experience in mobile development
- Learning preferences and course enrollment information
- Payment information for course fees and certification programs
Technical Data
We automatically collect technical information when you use our platform, including your IP address, browser type, device information, and usage patterns. This helps us understand how students interact with our learning materials and identify areas for improvement.
How We Use Your Information
Your information serves several important purposes in delivering quality mobile app development education and maintaining our learning community.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Course delivery and progress tracking | Personal details, learning progress, assignments | Contract performance |
| Communication about courses and updates | Email, phone, learning preferences | Legitimate interest |
| Platform improvement and analytics | Usage data, technical information | Legitimate interest |
| Certification and credential verification | Academic records, assessment results | Contract performance |
Important Note: We never sell your personal information to third parties. Any data sharing occurs only with trusted educational partners and service providers who help us deliver our mobile app development programs, and only under strict confidentiality agreements.
Data Protection and Security
We take comprehensive measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes multiple layers of protection.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and penetration testing by independent security firms
- Multi-factor authentication for staff access to sensitive student data
- Automated backup systems with encrypted data storage in secure facilities
Administrative Controls
Access to your personal information is strictly limited to authorized personnel who need it for legitimate educational purposes. All staff members undergo security training and sign confidentiality agreements before handling student data.
Your Rights and Choices
Under Thailand's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information.
Access and Correction
You can request a copy of all personal information we hold about you and ask us to correct any inaccuracies. We'll provide this information within 30 days of your verified request, free of charge for the first request each year.
Data Portability
You have the right to receive your personal data in a structured, commonly used format that allows you to transfer it to another educational platform if you choose.
Deletion Rights
You may request deletion of your personal information, though we may need to retain certain records for legal or legitimate business purposes, such as academic transcripts and certification records.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Academic records and certifications: Retained permanently for verification purposes
- Course progress and assignments: Kept for 7 years after course completion
- Marketing communications data: Deleted within 3 years of your last interaction
- Technical logs and usage data: Automatically deleted after 2 years
International Data Transfers
Some of our educational technology partners and cloud service providers may process your data outside Thailand. When this occurs, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions to protect your information during transfer and processing.
We regularly review our international data processing arrangements to ensure they meet evolving privacy standards and regulatory requirements.
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your learning experience and gather analytics about platform usage.
Essential Cookies
These cookies are necessary for the platform to function properly, including maintaining your login session and remembering your course progress.
Analytics Cookies
We use analytics tools to understand how students use our platform, which helps us improve course content and user experience. You can opt out of these analytics through your account settings.
Privacy Questions or Concerns?
Contact our Data Protection Officer at:
Email: info@swordflowplus.com
Address: หาดใหญ่ 49 Taksinmuangtong 2 Rd, Tambon Kho Hong, Hat Yai District, Songkhla 90110, Thailand
Phone: +6674255111
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform at least 30 days before the changes take effect.
Minor updates that don't affect your rights or how we process your data may be made without advance notice, but we'll always post the updated policy on our website with a new effective date.
Last Updated: March 15, 2025
This policy is effective as of the date listed above and replaces all previous versions.